Ticketing & Bookings

Managing Ticketing & Bookings
Managing your ticketing and customer bookings is important to running a smooth door/gate. Whilst Triniq does most of the heavy lifting, from time to tim...
Sat, 21 Apr, 2018 at 1:04 AM
How do I resend a lost ticket?
To resend a lost ticket there are a few steps regardless whether the customer purchased via online or an ambassador. For online customers; 1.  Use t...
Sat, 21 Apr, 2018 at 1:07 AM
Where can I see my current bookings?
There are 2 types of ticket bookings, online and ambassador. Online is all the sales the got from your Stripe/PayPal account. To view your online bookin...
Sat, 21 Apr, 2018 at 1:10 AM
How do I change the name on a ticket and resend it?
Before we start this help article, we strongly recommend that you only change the details on a ticket and resend them when you are speaking directly with th...
Sat, 21 Apr, 2018 at 1:14 AM
How do I refund a customer?
Most accounts will not have all the necessary permissions to complete this task, if you are missing permissions for the final steps then please contact our ...
Sat, 21 Apr, 2018 at 1:16 AM
How do I void or cancel a ticket?
Most accounts will not have all the necessary permissions to complete this task, if you are missing permissions for the final steps then please contact our ...
Sat, 21 Apr, 2018 at 1:17 AM