Ticketing & Bookings
Find the ticket under Tickets, choose View Order and click RESEND TICKETS. All the tickets in that order are emailed again.
Resend tickets
Click Ticke...
Mon, 26 Oct, 2026 at 3:15 AM
You can change the name on any valid ticket from the admin, free of charge. Find the ticket under Tickets, click Ticket actions and choose Change Name. Tick...
Tue, 3 Nov, 2026 at 4:45 PM
Open the order, tick the tickets and click REFUND or CANCEL. A refund sends money back to the buyer and can't be undone. Cancelling stops the ticket wor...
Tue, 3 Nov, 2026 at 4:45 PM
Find the ticket under Tickets, click Ticket actions and choose Change Ticket Tier. Pick the new event, session and tier, then confirm. There's no fee wh...
Mon, 26 Oct, 2026 at 3:14 AM
Yes. Every buyer automatically gets a reminder email the day before their session starts. There's nothing to set up or turn on.
What the reminder incl...
Tue, 3 Nov, 2026 at 4:45 PM
Buyers who can't make it can list their ticket for resale. When someone buys it, the new buyer gets a fresh ticket and the original stops working. You c...
Tue, 3 Nov, 2026 at 4:45 PM
Go to Tickets and click New Tickets. Choose the event and tier, enter who the tickets are for, and submit. You can issue a few named tickets or a batch at o...
Mon, 26 Oct, 2026 at 3:15 AM