Ticket & Account Issues

Help articles to fix ticket and account issues

I've lost my ticket, how can I get it resent?
If you have lost your ticket the original purchaser can download it again at any time by loging into https://triniq.com/profile If you are not the origi...
Mon, 26 Jul, 2021 at 12:19 AM
Where can I change a name on my ticket?
By default and for majority of events, the original purchaser can log in and change the name on the tickets at any time at https://triniq.com/profile If...
Mon, 26 Jul, 2021 at 12:22 AM
I need a refund of a ticket, how do I do this?
In all refund requests, the event organiser has the full and final decision to approve or reject a refund.  This is because the company that owns t...
Mon, 26 Jul, 2021 at 12:25 AM
I need to sell a ticket as I no longer need it, where best I can do this?
You have two options here, you can either find a buyer or a friend to take the ticket and make a name change by using the original purchasing account at htt...
Mon, 26 Jul, 2021 at 12:31 AM
Where can I ask a general question about an event?
If you have a question about the event, times, dates, programming, jobs, rules and things that are not ticketing related then please speak to the organiser ...
Mon, 26 Jul, 2021 at 12:32 AM