On a seated event, each ticket tier has Seat Assignments. Add a section, or a range of rows in a section, to each tier. Buyers can only buy a tier for the seats you've linked to it.

Link seats to a tier

  1. Open your event and click Tickets.
  2. Click Add Ticket Tier, or click a tier's name to edit it.
  3. Enter the tier's name, price and booking fee as normal. Set Quantity to the number of seats you'll link to the tier. Quantity caps sales, so a tier with a lower quantity stops selling before its seats run out.
  4. Under Seat Assignments, click ADD SEAT ASSIGNMENT.
  5. Choose the Section.
  6. To use only some rows, choose a Row start and Row end. Leave both on All rows to use the whole section.
  7. Click SAVE ASSIGNMENT.
  8. Repeat from step 4 to add more sections or rows to the same tier.
  9. Click Add Ticket Tier, or Save if you're editing.

Each assignment shows as a card, such as "Bay 1, Rows B - E". Click the pencil to change it, or the bin to remove it.

Common set-ups

Price by section. Create one tier per section, such as "Bay Seat" for Bay 1 and "Premium Seat" for the Premium section.

Price by rows. Split a section between tiers using row ranges. For example, link rows A to A to "Front Row" and rows B to E to "Standard".

More than one ticket type on the same seats. Link the same section to several tiers, such as "Adult" and "Concession". When a buyer clicks a seat, they choose the ticket type for it.

General admission areas. Link a general admission section to its own tier. Buyers choose how many tickets they want, up to the area's capacity.

Special seats. Wheelchair spaces, companion seats or a sponsor's box need their own row or section in the layout. Link them to a tier for that purpose. If only some people should be able to book them, submit a support request and we'll help you set it up.

Events with several sessions

Seat assignments on a shared tier apply to every session and are copied to each session's linked tier. If you unlink a tier for one session, check its seat assignments for that session afterwards. See How do I set up different tickets for each session?.

Notes

  • A section with no tier linked shows greyed out on the seat map. Buyers can't book it.
  • Booking fees, sale times and advanced settings work the same as any other tier. See How do I create a ticket tier?.
  • You can't link single seats. The smallest unit is one row.
  • When several tiers share the same seats, each tier's Quantity limits that tier. The seats themselves can still only be sold once.

Still stuck?

Submit a support request.

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