Ask the seller to list their ticket on Triniq resale and send you the link. Only pay through that link on https://triniq.com. Never pay a seller directly.
Buy a ticket from someone safely
- Ask the seller to list their ticket for sale in their My Tickets and send you their resale link. See How do I sell or transfer my ticket?.
- Check the link opens on https://triniq.com.
- Click START PURCHASE, enter your name for the ticket and pay.
The seller's ticket is cancelled and a brand-new ticket is issued to you, in your name and in your own account. Nobody else can use it. See How do I buy a resale ticket?.
Warning signs
- The seller asks you to pay by bank transfer, or to send money straight to them.
- The seller sends you a screenshot, PDF or photo of a ticket instead of a resale link.
- The link goes to a different website, or the ticket is on another resale site.
- The price is above the ticket's face value. Triniq resale never lets a ticket sell above face value.
If you buy any of these ways, neither we nor the organiser can help if something goes wrong, and we can't guarantee the ticket. It may already have been sold, cancelled or used, and it won't scan at the door.
Think you've been scammed?
- Stop. Don't send the seller any more money.
- Keep the messages, the seller's details and your payment receipt.
- Report the seller to the website or app where you found them.
- Report the scam to your local scam reporting service, such as Scamwatch in Australia.
- Still want to go? Check the Resale Marketplace for tickets other fans have listed safely. See How do I buy a resale ticket?.
We can't recover money you paid to someone else, and the organiser can't either.
Notes
- Bought through a Triniq resale link and something's not right? Submit a support request and we'll check your order.
- Selling your own ticket? Share your resale link instead of taking payment yourself. It's safer for the buyer and helps your ticket sell faster.