Ask the event organiser. Triniq sells the tickets, but the organiser runs the event and has the answers about it.
Questions for the organiser
- The address, if it hasn't been released yet
- Start and finish times, set times and line-ups
- Age limits, what to bring, camping and parking
- Day passes, student, group or birthday discounts
- Door sales and extra ticket releases
- Volunteering, performing, workshops and market stalls
- Accessibility and Companion Cards. See Can I use my Companion Card or get accessible tickets?
- Refund policy, cancellations and date changes
How to contact the organiser
- Open the event page.
- Scroll to Organiser Information to see who runs the event.
- Contact them through their website or social media.
Click VIEW EVENTS to see their other events.
Questions for us
Submit a support request about:
- finding, downloading or resending your tickets
- changing the name on a ticket
- selling or buying resale tickets
- payments, refunds you've been promised, and your account
- any other question about your tickets or our ticketing
Notes
- Some organisers only release the address close to the event, by email. Check your spam folder around that time.